Care Homes
For many years, 1st Callcom Ltd has proudly supported the healthcare sector. We have extensive experience in the installation and management of CCTV, phone systems, access control systems, and Wi-Fi for care homes across the UK.
Technology Solutions for Care Homes
Care home staff, residents, and their families expect a safe, well-maintained, and comfortable environment to live and work in – from security measures such as CCTV and door access control to practical tools like Wi-Fi and telephone systems.
While these solutions can play a crucial role in improving the experience of staff and service users – rapidly advancing technology can make it a challenge for care homes to navigate their options.
1st Call has many years of experience in supplying high-quality security, internet, and phone systems for care homes and is ideally positioned to find the best solutions for your environment. We will support your project from end to end, ensuring peace of mind for everyone.
Care Home CCTV Solutions
CCTV systems are an important security measure for the external areas of care homes, deterring theft and vandalism and enabling staff to monitor the flow of people coming in and out of the building. For many care providers, internal CCTV will bring additional comfort when fitted in communal locations or areas where medication is stored.
When it comes to care home CCTV, we recommend high-resolution cameras with crystal clear, full-colour imagery both day and night. These will cover all exit doors and outdoor areas (e.g., gardens) where service users may frequent, as well as the main entrance to monitor who has visited the home. You may also opt for audio-recording features, where data is stored locally and can be accessed remotely at any time.
Phone Systems for Care Homes
Care homes require reliable, accessible telephone systems – for both general staff use and residents' personal use. In many cases, phone systems for care homes must have specific features to meet the demands of their day-to-day operations, such as call queuing and ring-back.
We recommend the latest VoIP phone systems for care homes, which are flexible and offer all required functionality. Options also include cordless handsets for the staff to carry and use all around the home, meaning they never have to leave a vulnerable person alone. We suggest integrating the front door intercom into the phone system to:
- Enable night visitors to get through to staff efficiently
- Connect day callers to the right person using the auto-attendant menu
- Help with any placement enquiries
Most importantly, any calls can be diverted to a central team to ensure you never miss an opportunity.
Best Proximity Door Access System for Care Homes
All care home visitors should be able to indicate their arrival via a secure entrance intercom system that staff can control from inside the building. There may also be internal areas that must be restricted from residents and their families, which can be effectively managed with proximity door access systems and keycards, fobs, or codes for staff use.
The best proximity door access system for care homes depends on your operations and budget. For example, some solutions can be integrated into your telephone system so the front entrance can be managed from multiple locations – increasing security and efficiency, especially at night. Others offer video and audio recording, and some can be used to monitor staff activity and attendance.
Care Home Wi-Fi
More care homes are providing Wi-Fi to residents to make it easier to connect with their families, as well as expand the ways they can spend their time. Care home staff also often need a strong, secure internet connection to handle large amounts of patient data on cloud-based storage software.
When consulting on care home Wi-Fi, we will first survey the building and assess any environmental factors that may disrupt the signal. We will also look at what you expect to achieve from your solution and discuss options suited to your budget.
If required, you may opt for a range of additional features, such as content monitoring to block certain sites. Following installation, we will check that full coverage and reliable service have been achieved – and if not, we will promptly rectify any issues.
Care Home Security Cameras & Technology Solutions from 1st Call
1st Call is here to help the care home sector navigate the ever-evolving technology landscape and provide the best solutions for enhancing the experience of staff, residents, and their families.
Why choose 1st Call?
- 25 years of experience supporting care homes
- Free initial consultation
- Impartial, tailored recommendations
- Budget-friendly solutions
- Leading brands & the latest technologies
- Fully qualified, in-house engineers
- 24/7 maintenance packages for phone systems
- Follow-up guidance & support
1st Call has a team of specialists ready to support your telecoms, Wi-Fi, and security needs. Get in touch for your free consultation today!