VoIP Phones
1st Callcom Ltd is a trusted provider of VoIP phones for business, offering users more functionality, features, and dependability across their organisation. We support customers from consultation through to installation, so you can make the most of the shift to a VoIP system.
What Are VoIP Phones?
VoIP stands for Voice over Internet Protocol and is a technology that enables users to make voice calls over the Internet rather than an analogue phone line. VoIP was first introduced when internet speeds and bandwidth were low, so it was not as effective. When Internet Service Providers (ISPs) started offering affordable, high-speed internet, VoIP became a reliable option.
In the last decade, the UK network has seen a major overhaul of traditional copper wire infrastructure, which has been replaced with fibre optic lines. VoIP phones for business are increasingly popular as they are easier and cheaper to install and offer a variety of additional features suited to business operations.
Our VoIP Phones for Business
1st Call has been a trusted provider of VoIP telephone systems since 2017, which was the year we felt our customers would most benefit from a switch to VoIP. To this day, we only offer VoIP systems to customers with a broadband service that can cope with the demand, placing quality and reliability at the forefront of our service.
Our full suite of VoIP phones for business includes various user-friendly, corded and cordless handset options, supporting a vast array of compatible devices. Working alongside O2 and Vodafone, we supply hardware with cutting-edge features and design elements that cater to diverse preferences and business requirements - from low-cost phones for tight budgets, mid-range smartphones for under £150, or the latest iPhones.
Key Features of a VoIP Phone System
As technology advances, new and better features have become available for businesses. We believe a VoIP system can really help organisations succeed, delivering robust features such as:
- Call centre functionality & call queuing – with ring-back so you never miss a call
- Call recording & reporting software – for statistics & performance analysis
- Live wall boards – with real-time data
- Integration with your database – for an enhanced caller experience
- Smartphone applications & MS Teams integration – for better remote working solutions
VoIP phones for business also offer easy customisation and high scalability, equipped with HD audio and radio coverage up to 50m inside and 300m outside.
VoIP Phones for Business from 1st Call
1st Call offers an extensive range of options for VoIP phones, helping businesses of all sizes find the best system to elevate their employee and customer experience. VoIP phones for business are:
- Highly reliable
- Cost-effective
- Easy to set up & manage
- Accessible
- Mobile
- Scalable
We strive to deliver the most value for our customers, offering tailored services and support from enquiry through to installation. Our experts will look at all the available options for your technical and commercial demands – only recommending a solution we know will suit your business perfectly.
Frequently Asked Questions
What is VoIP?
VoIP stands for Voice over Internet Protocol. It provides phone service over the Internet, rather than copper cable. It is also known as Hosted VoIP, Business VoIP, or Cloud Phone System. VoIP phones for business are powered by dedicated fibre or broadband internet connection and are now high in demand.
How does VoIP work?
VoIP phones for business work by taking your analogue voice signal and converting it to a digital voice signal. This data is compressed and sent over your high-speed internet connection. Your VoIP provider receives this voice signal and connects it to other telephone networks, such as the PSTN (Public Switch Telephone Network).
What is an analogue phone?
An analogue phone runs on a network of copper wires connected to telephone exchanges. This network is known as the Public Switched Telephone Network (PSTN). The analogue phone works by taking audio signals and converting them into electronic pulses that are transmitted over this copper wire network.
Are analogue phones being phased out?
Analogue phones in the UK run on the Public Switch Telephone Network (PSTN), which will close by 2027. This means that people and businesses are expected to update their analogue telephone systems to VoIP by this date. Click through to read more about the PSTN Switch Off.
1st Call has a team of specialists ready to support your telecoms, Wi-Fi, and security needs. Get in touch for your free consultation today!